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Terms of UsePrivacy NoticeADA AccessibilitySecurity StatementCopyrights & LicensingDo Not Sell My Personal Information

Terms of Use

Thank you for visiting Eye Surgery Center of San Francisco’s website.

The information provided on ESCSF.org is designed to support, not replace, the relationship that exists between patient/site visitor and his/her physician, nor is intended to replace the medical advice of your doctor or healthcare provider. Please consult your healthcare provider for advice about a specific medical condition.

By accessing, browsing and/or using webpages or other digital content in this site, you accept, without limitation or qualification, the following terms of use.

CONSENT. You agree that your use of the Eye Surgery Center of San Francisco website and any uses of any services or materials are subject to your agreement with all of these Terms of Use, Copyrights & Licensing Policy and the Privacy Policy Notice. You agree that you will not violate any local, state, federal or international laws in using this website or accessing any Material on this website.

SITE ACCESS. Eye Surgery Center of San Francisco reserves the right to prohibit, restrict or discontinue your access to certain pages within the website if you violate any terms of this agreement. Eye Surgery Center of San Francisco may modify these Terms of Use at any time without notice. The modified terms of use will be effective upon posting on our website. To remain in compliance, Eye Surgery Center of San Francisco suggests that you review the Terms of Use, as well as the other website policies listed above, at regular intervals.

MEDICAL DISCLAIMER. IF THIS IS A MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL EMERGENCY PERSONNEL (9-1-1) TO GET PROMPT MEDICAL ATTENTION. DO NOT RELY ON ELECTRONIC COMMUNICATIONS FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE URGENT MEDICAL NEEDS. THIS E-MAIL AND WEBSITE IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. EYE SURGERY CENTER OF SAN FRANCISCO CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE THIS E-MAIL OR WEBSITE IN THE EVENT OF A MEDICAL EMERGENCY.

SECURITY. All forms that request personal information (name, address, email address, etc.) are secure and provide encrypted transmission over the Internet. Please refer to our Website Security Statement for more information concerning encryption technology utilized by Eye Surgery Center of San Francisco.

DISCLAIMER OF WARRANTY. MATERIALS, SERVICES AND OTHER INFORMATION ARE PROVIDED “AS IS” BY EYE SURGERY CENTER OF SAN FRANCISCO FOR EDUCATIONAL PURPOSES ONLY.

EYE SURGERY CENTER OF SAN FRANCISCO MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE OR NON INFRINGEMENT.

ALTHOUGH OUR HEALTH INFORMATION CONTENT IS REVIEWED AND APPROVED BY HEALTHCARE PROFESSIONALS, EYE SURGERY CENTER OF SAN FRANCISCO DOES NOT GUARANTEE THE ACCURACY, ADEQUACY, OR COMPLETENESS OF ANY INFORMATION AND IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS OR FOR THE RESULTS OBTAINED FROM THE USE OF SUCH INFORMATION.

YOU ACKNOWLEDGE AND AGREE THAT EYE SURGERY CENTER OF SAN FRANCISCO DOES NOT OPERATE OR CONTROL THE INTERNET AND THEREFORE EYE SURGERY CENTER OF SAN FRANCISCO DOES NOT GUARANTEE THAT THE USE OF THIS WEBSITE WILL BE ERROR FREE OR FREE OF TECHNOLOGY DOWNTIMES OR UNAVAILABILITY.

YOU ACKNOWLEDGE AND AGREE THAT EYE SURGERY CENTER OF SAN FRANCISCO CANNOT AND DOES NOT GUARANTEE AGAINST VIRUSES, WORMS, OR OTHER UNAUTHORIZED USERS OR HACKERS ATTEMPTING TO OBTAIN ACCESS TO THIS WEBSITE OR INFORMATION TRANSMITTED TO OR FROM THIS SITE.

Eye Surgery Center of San Francisco also reserves the right to temporarily or permanently discontinue this site, any page, or any functionality on this website at any time and without notice.

LIMITATION OF LIABILITY. IN NO EVENT SHALL EYE SURGERY CENTER OF SAN FRANCISCO BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR MONETARY DAMAGES, INCLUDING FEES, AND PENALTIES IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE.

GOVERNING LAW. You agree that any claim or dispute relating to the Eye Surgery Center of San Francisco website or your use or reliance on this website shall be construed in accordance with the laws of the State of California without regard to its conflict of laws provisions. The parties agree to be bound and shall be subject to the exclusive jurisdiction of the local, state or federal courts located in San Francisco County, California.

USER NAME AND PASSWORD. In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.

CHILDREN. Accept as otherwise indicated, Eye Surgery Center of San Francisco does not knowingly or intentionally collect personal information from children under age 18. The content of our website is directed at adults, and therefore this site is intended for use only by adults over the age of 18. If you are under the age of 18, please consult a parent or guardian for help in using this website.

INBOUND LINKS. You may not, under any circumstances, establish a link to the Eye Surgery Center of San Francisco website without the express written consent of the General Counsel of Eye Surgery Center of San Francisco, including but not limited to deep linking.

EXTERNAL LINKS. Please note that pages of this site may be linked to other sites which may have different terms of use. The Eye Surgery Center of San Francisco does not own, control, manage, supervise, direct or otherwise have any involvement in the business or affairs of any third party site. Eye Surgery Center of San Francisco is not responsible for the privacy practices or the content of the third party site. Once you link to another site, you are subject to the privacy policy of that site. Eye Surgery Center of San Francisco encourage you to be aware when you are leaving Eye Surgery Center of San Francisco site to read the privacy statements of each and every website that you visit before providing any personally identifiable information.

TRADEMARKS AND COPYRIGHTS. All trademarks, service marks, and logos or copyrights displayed and used in this site are the property of their respective owners. Nothing in this site should be construed as granting any right or license to use any Trademark without the written permission of its owner.

PRIVACY. Please read the full text of our Notice of Privacy Practices to understand how any Protected Health Information (“PHI”), as that term is defined in the Notice of Privacy Practices (HIPAA), that you submit via the Eye Surgery Center of San Francisco website will be treated.

BY USING THIS WEBSITE, YOU ACCEPT THESE TERMS AND CONDITIONS.

Privacy Notice

Effective Date: January 1, 2019

This Privacy Notice applies to the website or mobile application that is linked to this Privacy Policy (the “Services”) provided by Eye Surgery Center of San Francisco or its affiliates (“Eye Surgery Center of San Francisco,” “we,” “us,” or “our”).

IMPORTANT NOTE: This Privacy Policy applies to individually identifiable information that you provide to us for purposes of obtaining medical care through the Services (such information is also referred to as “Protected Health Information” or “PHI”), which is subject to our Health Insurance Portability and Accountability Act Notice of Privacy Practices (the “HIPAA Notice”), and information that is not PHI. The HIPAA Notice describes how we can use and share your PHI and also describes your rights with respect to your PHI. This Privacy Policy supplements the HIPAA Notice for PHI. If there is ever any conflict between this Privacy Policy and the HIPAA Notice, the HIPAA Notice will apply. The HIPAA Notice does not apply to information that is not PHI.

I. Collection of Information

We may collect the following kinds of information when you use a Service:

Information you provide directly to us. For certain Services or activities, such as when you register with a Service, subscribe to our alerts, or contact us directly, we may collect some or all of the following types of information:

  • Contact information, such as your full name, email address, mobile phone number, and address;
  • Username and password;
  • Payment information, such as your credit card number, expiration date, and credit card security code;
  • Personal health information, including information about your diagnosis, previous treatments, general health, and health insurance;
  • Doctor reviews; and
  • Any other information you provide to us.

We may combine such information with information we already have about you.

Information we collect automatically. We may collect certain information automatically when you use our Services, such as your computer’s Internet protocol (IP) address, device and advertising identifiers, browser type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, information about the links you click and pages you view within the Services, and other standard server log information. We may also collect certain location information when you use our Services, such as your mobile device’s GPS signal, or information about nearby WiFi access points and cell towers.

We may use cookies, pixel tags, Local Shared Objects, and similar technologies to automatically collect this information. Cookies are small bits of information that are stored by your computer’s web browser. Pixel tags are very small images or small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. Local Shared Objects (sometimes referred to as “Flash Cookies”) are similar to standard cookies except that they can be larger and are downloaded to a computer or mobile device by the Adobe Flash media player. By using the Services, you consent to our use of cookies and similar technologies.

We may also collect technical data to address and fix technical problems and improve our Services. Your device or browser settings may permit you to control the collection of this technical data. By using the Services, you are consenting to us or any party acting on our behalf collecting this technical data.

Information from Third-Party Services. If you access the Services from an advertisement on a third-party website, application, or other service (a “Third-Party Service”) we may receive information from the owner of the Third-Party Service related to you or that advertisement.

Information we obtain from your health care providers and other sources. In connection with Services that involve medical treatment, we may collect medical records from your past, current, and future health care providers. This may include information about your diagnosis, previous treatments, general health, laboratory and pathology test results and reports, social histories, any family history of illness, and records about phone calls and emails related to your illness.

We may also receive information about you from other sources, including through third-party services and organizations. We may combine our first-party data, such as your email address or name, with third-party data from other sources and use this to contact you (e.g. through direct mail). For example, if you access third-party services, such as Facebook, Google, or Twitter, through the Services to login to the Services or to share information about your experience on the Services with others, we may collect information from these third-party services.

II. Use of Information

We may use the information we collect online to:

  • Provide and improve the Services;
  • Contact you;
  • Fulfill your requests for products, services, and information;
  • Send you information about additional clinical services or general wellness from us or on behalf of our affiliates;
  • Analyze the use of the Services and user data to understand and improve the Services;
  • Conduct research using your information, which may be subject to your separate written authorization;
  • Prevent potentially prohibited or illegal activities and otherwise in accordance with our Terms of Use; and
  • For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

III. Sharing of Information

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.

  • Authorized third-party vendors and service providers. We may share your information with third-party vendors and service providers that help us with specialized services, including billing, payment processing, providing medical advice for telemedicine services, management and hosting of telemedicine services, customer service, email deployment, business analytics, marketing (including but not limited to advertising, attribution, deep-linking, direct mail, mobile marketing, optimization and retargeting) advertising, performance monitoring, hosting, and data processing. These third-party vendors and service providers may not use your information for purposes other than those related to the services they are providing to us.
  • Corporate affiliates. We may share your information with our affiliates.
  • Legal purposes. We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, health, safety, and security of Eye Surgery Center of San Francisco, our affiliates, patients, users, or the public.
  • Business Transfers. HIPAA permits organizations to transfer PHI in certain circumstances. We can transfer your information as part of a transfer of the assets of the organization, merger, or consolidation or in the unlikely event of bankruptcy, if such transfer is permissible under HIPAA and the HIPAA Notice.
  • Protected Health Information. We may transfer your PHI as described in the HIPAA Notice and permitted under HIPAA.
  • With your consent or at your direction. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.

If you choose to engage in public activities on the third party sites that we link to, you should be aware that any information you share there can be read, collected, or used by other users of these sites and forums. You should use caution in disclosing personal information while participating in these areas. We are not responsible for the information you choose to submit in public areas.

No information provided by patients during medical consultations or requests for medical appointments is ever used for marketing purposes.

IV. Security

We use measures to protect Protected Health Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction in accordance with HIPAA. We use measures designed to protect other information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure.

V. Your Choices

You may also request that we delete your personal information by sending us an email with at privacy@escsf.org. We will delete such information unless we are required to maintain information in accordance with applicable law.

You may be able to refuse or disable cookies by adjusting your web browser settings. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). Please note that you may need to take additional steps to refuse or disable Local Shared Objects and similar technologies. For example, Local Shared Objects can be controlled through the instructions on Adobe’s Setting Manager page. If you choose to refuse, disable, or delete these technologies, some of the functionality of the Services may no longer be available to you.

We do not share Protected Health Information with third parties for their own direct marketing purposes.

VI. Third-party Links and Content

Some of the Services may contain links to content maintained by third parties that we do not control. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Privacy Policy.

VII. Limiting Data Collection and Do Not Track

Opt-Out. To opt out of interest-based advertising across browsers and devices from companies that participate in the Digital Advertising Alliance or Network Advertising Initiative opt-out programs, please visit their respective websites. You may also be able to opt out of interest-based advertising through the settings within the mobile app or your mobile device, but your opt-out choice may apply only to the browser or device you are using when you opt out, so you should opt out on each of your browsers and devices if you want to disable interest-based advertising for those browsers and devices. If you opt out, you will still receive ads but they may not be as relevant to you and your interests, and your experience on our Services may be degraded.

Do-Not-Track Signals and Similar Mechanisms. Some web browsers transmit “do-not-track” signals to websites. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.

VIII. International Users

We maintain information in the United States of America and in accordance with the laws of the United States, which may not provide the same level of protection as the laws in your jurisdiction. By using the Services and providing us with information, you understand and agree that your information may be transferred to and stored on servers located outside your resident jurisdiction and, to the extent you are a resident of a country other than the United States, that you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Policy.

IX. Children

We do not knowingly allow individuals under the age of 18 to create accounts that allow access to our Services.

X. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will revise the “Effective Date” date above and post the new Privacy Policy. We recommend that you review the Privacy Policy each time you visit the Services to stay informed of our privacy practices.

XI. Questions?

If you have any questions about this Privacy Policy or our practices, please email us at privacy@escsf.org

Our Commitment to Our Patients with Disabilities

Eye Surgery Center of San Francisco is committed to accessible care for all patients—including persons with disabilities. Our efforts to incorporate disability access practices into our care practices makes us a healthcare industry leader in disability access. Over the years, we’ve trained our staff, developed affiliate-based ADA coordinators, surveyed our facility, purchased accessible medical equipment, developed new policies and procedures, improved consumer websites and completed numerous facility infrastructure upgrades so all patients and visitors are treated equally.

Clinical Care

We implemented a patient accommodation process to ensure patients get needed disability related accommodations or assistance during care.

Some examples of accommodations include:

  • Providing interpreter services or video relay for patients with hearing loss
  • Supplying audible, large print or reading assistance for patients with visual disabilities
  • Assisting patients needing help transferring onto care equipment
  • Welcoming service animals accompanying a patient or visitor

Medical Equipment

We consider the accessibility of our equipment before making purchases. We’ve also created standards for buying procedure chairs, medical beds, and assistance equipment to ease patient transfers.

Physical Access

We maintain our facility to ensure compliance for people with disabilities. Over the years, we completed numerous infrastructure upgrades so all patients and visitors can access and navigate our facility.

Website Accessibility

We implemented extensive updates to our website to improve access for individuals with disabilities. This includes all disabilities that affect web access—visual, auditory, speech, physical, learning, cognitive and neurological disabilities. For assistance on a website issue, please notify us using our contact page.

Website Security Statement

Eye Surgery Center of San Francisco values your privacy and security. Your data is protected through Secure Socket Layer (SSL) 128-bit encryption, ensuring your confidential information is protected using both server authentication and data encryption technology.

Copyrights and Licensing

In furtherance of our mission in providing educational resources to its community and the general public, Eye Surgery Center of San Francisco has developed and created educational health information. All material appearing on ESCSF.org, and other websites owned and run by the Eye Surgery Center of San Francisco is copyrighted and cannot be reused without permission. This policy explains the options for using copyrighted material from our website(s).

Educational Materials

“Material” includes without limitation, all text, data, illustrations, graphical elements, animation, photos and tools, appearing on this site.

Although all pages that provide health information have been written or reviewed and approved by Cleveland Clinic physicians or health professionals unless otherwise specified, the material contained on these pages are not intended to replace the medical advice of your doctor or health care provider. Please consult your health care provider for advice about a specific medical condition. Please remember that these materials, in the absence of a visit with a health care professional, must be considered as an educational service only and are not designed to replace a physician’s independent judgment about the appropriateness or risks of a procedure for a given patient.

Please consult your health care provider for advice about a specific medical condition.

Ownership

All Materials are the sole and exclusive property of Eye Surgery Center of San Francisco unless otherwise noted, and you acquire no right, license, title or interest therein or thereto through the use of this website.

In no event shall you modify, delete or change in any way any Eye Surgery Center of San Francisco copyright or trademarks or other Eye Surgery Center of San Francisco ownership designations or any Materials.

Rights to Use and Restrictions on Use

You may only print one single copy of any of the materials on this site provided that such materials may only be reprinted for personal, non commercial use. Otherwise, reproduction of materials in any form is prohibited except with the prior written permission of Eye Surgery Center of San Francisco.

No edits or alterations to the material are permitted. Eye Surgery Center of San Francisco copyright notice must not be removed from any material.

Reprint rights do not allow you to repackage, sell, resell, post on blogs or any other website, display, republish, reproduce, link or frame or store any material without expressed written permission.

Do Not Sell My Personal Information

Eye Surgery Center of San Francisco do not sell data to third parties.

Your Privacy

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch.

If you opt out we will not be able to offer you personalized ads and will not hand over your personal information to any third parties. Additionally, you may contact info@ESCSF.org for further clarification about your rights as a California consumer or view our privacy policy and exercise your rights. If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

We remain committed to the health and well-being of our employees and patients.Learn More
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